• Application Deadline: 02/29/2020
  • Company: TechSmith Corporation
  • Location: Okemos, Michigan

As a team, we work directly with customers and resellers to help them understand the amazing things our software can do. Using a consultative sales approach, we gather information on specific issues customers face and offer a solution of products to match their needs. We connect through our support system, phone calls, and email. To fully delight our customers, you need to have excellent communication skills and the ability to multi-task. We need a team player with a positive attitude and the desire to continually improve.  Your account base will partially focus on the French Canadian market and also include other accounts in the United States and Canada.  

Responsibilities: 

  • - Maintain and grow customer accounts  
  • - Fully engage with Sandler sales training and continuing education 
  • - Understand and demonstrate TechSmith products 
  • - Talk to customers about how our products can solve their challenges
  • - Interact with customers in a professional manner, using a consultative approach, to gather information on specific issues to solve their problems 
  • - Utilize sales questioning techniques to match products to customer needs 
  • - Process phone orders  
  • - Assist customers with account status inquiries, subscription management, and answer presales and post-sales questions
  • - Provide support to our software distributors and resellers 
  • - Meet and exceed any assigned group or team revenue goals 
  • - Multi-task and excel in a fast-paced environment 
  • - Understand our competitors and know our products' advantage
  • - Other duties as assigned 
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