• Application Deadline: 12/15/2018
  • Company: Michigan State University
  • Location: East Lansing, Michigan

Description:

As part of the MSUTour Guide team, you will lead prospective students, parents, families, visitors and alumni on walking or bus tours of MSU’s campus, as well as lead neighborhood and residence hall/apartment tours. 
MSUTour Guides share their unique Spartan Stories on every tour, and are friendly, outgoing, knowledgeable, and passionate about all aspects of MSU. Their passion demonstrates that MSUis a place people love to be, and help show what it is like to be an MSUSpartan.
Tour Guides are the face of MSU, and take pride in delivering an outstanding Spartan experience to their guests.

Required Qualifications:

  • Enrolled as a student at Michigan State University (during academic year)
  • Demonstrated commitment to outstanding customer service
  • Great communication skills (written and verbal) 
  • Positive and respectful, especially when working with a diverse population
  • Able to stand for long periods of time

Key Skills You Would Grow:

Communication & Public Speaking | Decision Making & Problem Solving |Customer Service 
Diversity Awareness & Respect | Teamwork & Cooperation | Leadership

Pay & Hours:

  • Most MSU tours happen between 9a – 4p Mon – Saturday 
  • Some night & weekend tours/events will come up
  • Flexible, variable, shifts available year round; compatible with other campus jobs or club involvement
  • Guaranteed breaks: Finals weeks, spring break, winter break, and home football game days OFF
  • Starts at $9.25 per hour, supervisor positions and advancement available.

Training Opportunities: Robust training and support is part of the Tour Guide Experience

  • Fall: four days in late August
  • Spring: two days in early January
  • Mandatory monthly meetings Sunday nights

Leadership Opportunities:

Student supervisor positions are available for talented students interested in taking a leadership role. The MSU Tour Program relies on student supervisors to assess, recruit, train, schedule, secure, and run daily operations of the tour program.

 

How to Apply: Go to jobs.rhs.msu.eduand search “Tour Guide”. 

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