• Application Deadline: 10/01/2020
  • Company: Haven House
  • Location: East Lansing, Michigan

Summary of Functions
Reports to and works in partnership with the Development Director to implement the agency’s Fund Development Plan. Designs consistent and visually appealing agency communications across a variety of formats. Tracks and utilize metrics to drive communications planning and implementation. Collaborate with Haven House staff to share our mission with the community and encourage support of our mission to provide shelter and support to local homeless families.

Duties and Responsibilities

  • Leads visual design on all communications including annual mail solicitation, thank you letters, newsletter, e-newsletter and other appeals and marketing collateral
  • Manages and maintains social media platforms
    1. Track analytics
    2. Cultivate a content library by editing photos and collaborating with staff for quotes, stories, and updates
    3. Create content and manage distribution across a variety of platforms
  • Leads creation of monthly e-news blast and quarterly newsletter
    1. Update newsletter design and create templates
    2. Create, schedule and track e-news releases
    3. Continually cultivate content and client stories
    4. Manage newsletter content and coordinate with staff to obtain content
    5. Work with printer to assure timely release of newsletter
  • Provides consistently designed and up-to-date agency documents for both internal and external use, including the Annual Report, Board Dashboard, brochures, flyers, etc.
  • Supports all agency fundraising events by designing and producing documents, promotional materials, event collateral, etc.  Further supports fundraising appeals and events through hands-on participation via on-site communication roles, guest registration, and similar duties.
  • Coordinates with community partners to execute third-party events and fundraisers as described in Haven House’s Fund Development Plan. Examples include:
    1. Deliver materials to and maintain good relations with businesses
    2. Design, produce and share materials with partners
    3. Share materials at community outreach events
  • Use software to support and track event donors and participants
  • Updates and maintains website
    1. Use analytics to create and implement data-driven plan
    2. Provide regular updates to high traffic site areas
    3. Lead planning and execution of occasional significant website updates
    4. Ensures state-of-the-industry user experience for online donations
    5. Maintain consistency in design among webpages
    6. Coordinate with staff members to perform appropriate website updates
  • Assists with donor acknowledgment and recognition
    1. Design thank-you letter templates
    2. Assist in acknowledgement and recognition activities including letter-writing, phone calls, maintenance of donor wall, and related duties.
  • Research and implement best practices to increase brand recognition across digital platforms, including:
    1. Google AdWords
    2. Mobile Friendliness
    3. Hashtags
    4. Custom content formatting for specific platforms
    5. Drip e-mail marketing
  • Assist staff with design and communications for other agency programs
  • Manage and maintain event registrations and mailing lists
  • Other duties as assigned by the Development Director

Required Education and Other Qualifications for the Position

  1. College-level courses in design, user experience, communication, and/or journalism
  2. Digital/Graphic Design experience through classroom, volunteer, or internship experience
  3. Experience managing and maintaining a website and social media platforms
  4. Pass Criminal background check
  5. Possess a valid Michigan Driver’s License
  6. Competencies:
  1. Strong digital and print design skills
  2. Ability to clearly articulate and share the mission of Haven House
  3. Organizational skills to plan and execute events
  4. Background in communicating in print, online, and in person to diverse audiences

Learn more and apply here: https://www.havenhouseel.org/careers.php

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