Blog

Staff Product Designer, Member Experience

  • Application Deadline: Rolling
  • Company: Patreon
  • Location: New York City, New York

About the job

To build the future of the creative economy, Patreon is looking for a Staff Product Designer to solve the needs of creators and members in our platform.

What You Will Do

  • Proactively discover company-level opportunities and help bring clarity and insight through high-fidelity prototypes and expert storytelling
  • Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions
  • Create, collaborate, and iterate on prototypes, high-fidelity visuals, and key flows
  • Work cross-functionally with product management, engineering, and design peers
  • Contribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the product
  • Own, redefine, and ship key parts of the core Patreon product
  • Mentor design peers and contribute to design team culture and rituals

Skills And Experience You Possess

  • Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics.
  • Deep organization and execution skills, especially in collaboration with multiple stakeholders
  • Experience in design thinking methodologies to lead teams toward user-centered outcomes
  • A deep commitment to craft & product excellence
  • A humble, collaborative, and service-oriented approach to your career
  • Evidence of using system design to apply consumer-principles to complex user flows
  • The ability to collaborate and communicate effectively with design, product, and research partners
  • Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made. Let’s move!

Projects You May Work On

  • The future of the fan membership experience
  • New tools for Creators to manage their audience & business
  • Creation, playback, and collection experiences across a variety of media types: live, video, podcasting, music, etc.
  • New ways for Creators to interact with their members
  • Community experiences for super fans
  • Patreon Design System

What You Will Have The Chance To Learn

  • The future of the Creator and media industry
  • The ins and outs of creative workflows around the world
  • Working in a fast paced high execution environment that’s simultaneously deeply focused on craft
  • Being part of a high growth company that’s rapidly scaling
  • Designing for impact (we’re a small team with outsized impact on millions of users)

Who You’ll Work With

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Values

  • Put Creators First. WHEN CREATORS WIN, WE WIN.
  • Build with Craft. WE SIGN OUR NAME TO EVERY DELIVERABLE.
  • Make it Happen. WE DON’T QUIT, WE LEARN AND DELIVER.
  • Win Together. WE GROW AS INDIVIDUALS, WE WIN AS A TEAM.

Want to Learn More About Patreon?

  • Check out TechCrunch’s article about our focus on membership.
  • Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This .
  • Check to see if you know a Patreon teammate on LinkedIn .
Apply
Categories: Careers